Excitation Field Service Engineer

Job description


Our Client is a leading global provider in the heavy-duty and aeroderivative industrial gas turbine maintenance sector. With a dedicated team of 170 professionals, this company strives to deliver exceptional parts and services to customers worldwide. 

Role & Responsibilities:

  • Provide technical support, maintenance services, and upgrades for customers' excitation and voltage regulation systems.
  • Conduct on-site commissioning, maintenance, troubleshooting, and repairs for various excitation system OEMs.
  • Lead complex upgrade or replacement projects, ensuring seamless integration of new OEM equipment.
  • Diagnose and resolve highly complex technical issues utilizing in-depth knowledge of OEM-specific designs and components.
  • Train junior engineers on OEM-specific systems and foster internal expertise across major excitation system brands.
  • Represent the company in strategic discussions with OEMs regarding new technologies and applications.
  • Offer technical guidance, documentation, and training to facilitate customers' implementation of new system designs and features.
  • Maintain certifications and stay abreast of the latest system technologies and industry best practices through ongoing training and certification.
  • Ensure timely submission of all reports, documentation, and expense reports in accordance with company policy.

Skills & Requirements:

  • Bachelor’s degree in electrical engineering or a related field.
  • Minimum of 10 years’ experience in excitation and voltage regulation field service, with at least 5 years directly working with a major excitation system OEM.
  • Expert-level technical knowledge of GE/Alstom excitation and voltage regulation systems.
  • Proven track record in leading complex upgrade or replacement projects involving integration of new OEM equipment.
  • Ability to work independently or as part of a remote technical support team.
  • Willingness and ability to travel regularly for fieldwork.
  • Possession of a valid driver's license and availability for 24x7 emergency callouts as needed.

Salary/Benefits of Working with Our Client:

  • Comprehensive medical, dental, prescription, and vision coverage available on the first day of employment.
  • Health Savings Account Employer Contribution for eligible individuals or families.
  • Telehealth benefits.
  • Matching 401(k) plan.
  • Competitive paid time off plan and 10 paid holidays.

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